Rental Fee Deposit, Payments & Terms

When renting florals we can either ship your rental order or deliver it to your venue depending on where your event is located. [see DELIVERY AREAS]

RENTAL ITEMS DELIVERY TERMS:

Delivery charges will be applied to a final bill and automatically charged to the credit card you used to place your order. ALL deliveries require a sign off sheet so you or someone you trust must be at the venue to sign off on the delivery. The sign off sheet includes a checklist of items you have contracted to rent. The person accepting the delivery must check off all the items which have been delivered and make sure all items are in good condition and the items you had in fact ordered for rental.

RENTAL ITEMS PICK UP TERMS:

Again, you or someone you deligate must be at the venue for your scheduled pickup time. A sign off sheet must be completed before we will pick up your rental order. If any of the rental items are missing, missing flower heads, embellishments, soiled or otherwise unrentable as-is our delivery person will list all defects and missing items on the sign off sheet for you to sign. Perfect florals will then calculate the repair and/or replacement costs and charge the credit card you placed your order with.

REPAIR/REPLACEMENT DEPOSIT:

All rental orders require a repair/replacement deposit added to your final payment, prior to delivery or shippment of your order. This deposit will be returned to you within 5 business days of your order being returned to our shop less any repair or replacement fees. If we charge you for repairs or replacement of items from your rental order we will email you an itemized list of items we had to repair or replace from your rental.